IT Field Technician - L2 level - Mikulov

We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation.
Currently looking for an experienced L2 IT technicians and administrator for our international environment.
We offer relatively flexible working hours, but you need to be onsite in the office. The onsite location - Mikulov.

JOB DESCRIPTION
L2 role overview:

• Supports the Corporate IT Business community, providing second level support for End user desktop and IT Site support issues
• Assists management team with day-to-day operations of the group
• Receives, assesses, troubleshoots, and escalates support incidents & requests
• Using ServiceNow system

CANDIDATE PROFILE
Skills L2/administrator:

• a. Skilled in hardware, software and/or operating systems environment
• b. Strong mentoring/Coaching skills
• c. Knowledge of appropriate networks, products and protocols
• d. Troubleshooting skills
• e. Customer Service skill
• f. MAC & linux OS knowledge recommended but not mandatory
• + Czech (professional) + English on communicative level (weekly meeting in english)

WE OFFER

• Long-term cooperation on the full time employment relationship or IČO (business license)
• International environment with comprehensive training
• Possibility of career growth
• Attractive financial evaluation
• Use of foreign languages ​​on a daily basis
• Location Mikulov