ICT Service Desk Specialist - Prague

Are you ready to make an impact in the world of IT? An exciting opportunity awaits to join a dynamic and innovative team based in Prague, Czech Republic. As an ICT Service Desk Specialist, you’ll play a critical role in ensuring seamless IT operations within a fast-paced, international environment.

JOB DESCRIPTION

• Provide IT support for internal users.
• Ensure the smooth operation of IT infrastructure and services.
• Manage hardware and software assets, including installation and updates.
• Handle the successful implementation of new ICT services.
• Analyze and resolve technical issues, proposing efficient solutions.
• Collaborate with external ICT providers and create detailed documentation for IT processes.
• Participate actively in group IT projects.

CANDIDATE PROFILE

• Experience in IT support or a related field.
• Knowledge of installing and maintaining Windows 10 and software applications.
• Familiarity with Microsoft 365, MS Azure, and Active Directory.
• Technical understanding of networking, hardware (printers, audio/video), and general ICT infrastructure.
• Professional communication skills, both verbal and written.
• Proactive work ethic and a medium-level proficiency in English.

WE OFFER

• A diverse and engaging work environment—no two days are the same!
• Be part of a young, energetic, and innovative team shaping the future of IT.
• A modern, state-of-the-art workspace in Prague 6 with excellent accessibility.
• Competitive benefits, including:
  • 5 weeks of vacation
  • Health and life insurance contributions
  • Meal subsidies
  • Company events
  • Cutting-edge hardware for work
  • Discounts on company products/services

If you’re seeking a challenging role with plenty of growth opportunities, we’d love to hear from you. Apply now and embark on a rewarding IT career journey!