Technical Support Engineer

Come join one of the largest software companies that is a leader in the software market. We are currently hiring for the position of Technical Support Engineer.
Are you interested in joining a multinational team with multifaceted and meaningful work? Do you want to learn something new every day while helping the world run better?
Don't hesitate and apply now!

JOB DESCRIPTION

• Adhere to KPIs, especially responsiveness SLAs and productivity goals and ensure that emergency situations or business critical issues are resolved
• Create Knowledge Base Articles and Wiki documents
• Create Code Corrections, collaborate with Product Area Leads and Engineering team
• Provide solutions to complex technical issues impacting customers’ business processes and their ability to conduct commerce

CANDIDATE PROFILE

• Advanced English
• A bachelor’s degree preferable in Information Technology/Computer Science area
• Experience in product Support, Software Development, IT, or Quality Assurance
• Technical acumen and understanding of SQL, Java, Java Script, or other programming language, Splunk, LLM
  
  

WE OFFER

• 5 weeks of holiday and 6 sick days
• Cafeteria budget
• Meal vouchers
• Multisport card
• Annual bonus
• Flexible working hours and the option to work from home
• Home office allowance

If you are interested in this position and would like to know more, please send us your CV in English and we will contact you.